Last night my neighbors and I ventured out for a late happy hour at Butterfield8. It was packed but we snagged a patio table and filled it up with food and drink. With a skillet of nachos a few inches away, I swiveled around and burned the holy hell out of my arm.
Is it entirely my fault? Absolutely, but when I politely mentioned it to the waitress she handled it magnificently. Not only did they take 25% off of the tab, but the chef came out of the kitchen with burn cream in hand. Anyhoo, good customer service on a busy Friday night will never go unnoticed by me.
(photo from striatic, flickr.com)
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